Customer Support

Questions about your order, onboarding, or marketing service? We’re here to help.

Contact King Marketer

For questions about a purchase, onboarding form, marketing service, billing, deliverable, or another support issue, contact King Marketer at dking@kingmarketer.com.

For Faster Assistance

When contacting us about an existing purchase, please include the name and email address used for the order, the package purchased, your order number if available, and a brief description of your question or concern. If your question relates to your website, funnel, email follow-up, analytics, or another marketing tool, include the relevant URL or account name when appropriate.

Onboarding and Service Access

Some packages require onboarding information before work can begin. Please complete the requested onboarding details as accurately as possible. If hands-on work requires access to a website, email platform, analytics account, or another tool, we will only request the access reasonably needed to perform the approved service.

Deliverables and Revisions

If you have a question about a recommendation, report, approved edit, setup, or other deliverable, contact us with the specific item you would like reviewed. Requests outside the scope of the purchased package may require a separate service or additional fee.

Order or Billing Concerns

If you believe there is a problem with your order or billing, contact King Marketer promptly so we can review the transaction, service status, correspondence, and applicable records. We prefer to resolve concerns directly whenever possible.

Expected Response

Support requests are reviewed as soon as reasonably possible. Response time may vary based on the nature of the request, current workload, and whether additional information is needed from you.

Policies

Purchases and use of King Marketer services are subject to our Terms & Conditions, Privacy Policy, Disclaimer, and applicable Refund & Cancellation Policy.